Let us help: read our FAQ

The Ojai Music Festival is extremely grateful for our community’s support. We’ve addressed some potential questions that you may have as a result of these unprecedented times. As always, please feel free to reach out to us. 

Is your office open?
While our physical offices are closed to the public at this time, our team is available Monday-Friday, 10AM-5PM if you need assistance. Contact us by email at info@ojaifestival.org or by phone at (805) 646-2094.

How can we stay connected with the Festival now?
We are looking forward to seeing you once allowed to have in-person events. In the meantime, we invite you to visit our concert archives on our website and our 2020 Virtual Festival with talks and music. In addition, we plan to continue serving our Festival family with more digital offerings beginning in the fall. If you would like to receive our monthly e-newsletters for updates, please email us at info@ojaifestival.org.

When will the 2021 Festival be announced? When will tickets go on sale?
We are excited to share what to expect from Music Director John Adams and Ara Guzelimian’s programming. Additional schedule details will be announced later in the fall. 2021 series passes are currently available. Click here to order online. Or, download the PDF form. Please contact our box office at 805 646 2053 if you have any questions.

I am a returning subscriber. Will I be able to reserve my usual seats for the next Festival?
First, thank you for your support! As always, our renewing subscribers receive first choice seating.

What measures will the Festival take to protect patrons when in-person events can resume?
When we are able to be together for live events again, we will carefully adhere to guidelines in collaboration with local and federal health authorities. Details regarding new health and safety protocols will be communicated to patrons prior to any live events and information will available on our website.

I requested that my 2020 Festival series passes be rolled over to the 2021 Festival. How do I make sure that this has occurred?
Subscribers will receive a confirmation about their series passes from our box office later in August. You can also call us at 805 646 2053 if you have any questions.  

With the evolving challenges of the pandemic, what is the Festival’s ticket policy?
Purchasing your series passes is risk-free. As we navigate this time of uncertainty you can feel confident that we will be flexible in handling ticket policy options for our patrons. Please contact us at 805 646 2053 if you have any questions.

How can I support the Ojai Music Festival during this time?
We deeply appreciate the support of our donors. Your generosity powers the Festival through thplanning of the upcoming 75th anniversary season featuring Music Director John Adams and his celebration of young and emerging composers, as well as digital offerings during the year. Your generosity also ensures our BRAVO education program remains an essential part in Ojai schools, including virtual programs for schoolchildren.  These are uncertain times; however,  we know that we can always count on our Festival family! Ojai is Real People …. And we appreciate your devotion and commitment. Click here to donate >