Patron Portal FAQs

In the Fall of 2023, we rolled out a new feature for our subscribers: Patron Portal. Like many other organizations, Patron Portal gives you the ability to log into your own account with Ojai Music Festival and see a detailed history of your ticket orders, donations, membership statuses, and more, such as:

  • Keep us up-to-date with changes to your information more easily
  • Receive special access to presale and occational discounts for ticketed events
  • Festival Family Donors receive special opportunities and ticket access according to giving level
  • View your seating assignment simply by logging into your portal

If you have been a subscriber since 2018 and have consented to receive email communications from the Ojai Festival, you should have received an invite to your email address on file. The email would contain instructions for setting up your account. If you don’t see the invite in your inbox, please search your spam folder. You can always contact our box office for questions. 

If you forgot your password, click the “forgot password” option on the Portal login screen. Choosing this option will send you a password reset email. If you’re still having trouble, please contact the box office to reset your password. 

Tickets and donations must be linked to a single person’s first and last name, not your household name. If you are part of a household with another person, that ticket or donation information might be linked to that person’s contact. If you have any questions about your ticket history or donations, please contact the box office.