FAQ

Which are the best seats?
Since the new Libbey Bowl is a small amphitheater, virtually all of the seats are relatively close to the stage with good sight lines. Lawn seats are also available for those who prefer to spread out a bit. Blankets and beach chairs no taller than 12″ are allowed on the lawn. Lawn patrons with taller chairs will be seated on the right side of the lawn so not to hinder the view of others.

Will my seats be in the shade?
That depends on the time of the day. A shade cloth is erected to cover a large portion of the audience section, but we always recommend bringing a hat and sunscreen. A jacket or wrap may be needed for evening concerts.

How can I learn more about the programs?
One hour before each concert, ticket buyers are encouraged to join us for free Concert Insights at the Libbey Park tennis courts. Musicologist Christopher Hailey and featured artists discuss the repertoire and the interesting connections of the music.

What do most people wear?
Comfortable casual wear is entirely appropriate. Since this is an outdoor facility and the weather is often very warm, we recommend a hat or visor and sunscreen. A heavy wrap, sweater or jacket may be desired for the evening concerts.

Can you accommodate persons with disabilities?
Handicapped seating and restroom facilities are available. A small parking lot behind the post office is reserved during the Festival for vehicles displaying ADA placards. Please call our box office to inquire about the seats at 805.646.2053.

What discounts do you offer?
Students can purchase lawn or reserved seats at a 30% discount; children under 5 can sit on the lawn for free. The Festival does not offer senior discounts. Groups of 8 or more receive a group discount on tickets to a single concert. Call our box office at 805 646 2053  for information.

Can I come in and pick my seats?
Seating is done by our box office on a first come, first served basis, with priority given to donors and series pass subscribers. Single ticket holders will be seated in the remaining available seats. When purchasing tickets online, you are able to select your own seat. Please contact the box office with special seating requests and assistance. If you’re in the area, drop by our office at 201 S. Signal Street – we’d love to meet you!

Will tickets be available at the Box Office on the day of the concert?
Perhaps, but since we usually have near capacity audiences, ordering early will ensure the best seating we currently have available.

Can I reserve my seats and pay for them when I pick them up?
We can only hold prepaid tickets at Will Call. Tickets can be purchased with your Visa, MasterCard, or American Express.

Will there be late seating?
Performances start at the time designated on your ticket. In deference to the comfort and listening pleasure of the audience, late-arriving patrons will not be seated while music is being performed. Latecomers are asked to wait quietly in the designated area until the first break in the program, when ushers will assist them to their seats. Please note that some concerts – Bye Bye Beethoven on Thursday night and Dies Irae on Saturday night will have no late seating. Please allow enough time to arrive at Libbey Bowl.

What is your refund policy?
All sales are final for tickets and special events. There are no refunds or exchanges. In common with other outdoor venues, there are no refunds in case of rain. However, if you turn your tickets back to us for resale we can issue a receipt to you for a tax-deductible donation in the amount of the value of the tickets.

When will I get my tickets?
Ticket mailings begin in May and continue until the week preceding the Festival. After that, tickets be held in will call for pick up prior to the concert.

How long do the concerts last?
Most of the concerts last about two hours and have an intermission of about 20 minutes.

What if I arrive late to a performance?
Late seating is based on the discretion of the House Manager. Please note that some concerts (noted in the program book) will have no late seating.

Will food and refreshments be available?
There will be vendors for food and beverages, as well as concessions for gifts, mementos and souvenirs. You may also bring your own picnic lunch and refreshments for the lawn or our Gathering Place in Libbey Park. There is a no alcohol policy in Libbey Park and Libbey Bowl.

May I bring my pet?
Animals or pets of any kind, with the exception of trained service dogs, are prohibited in Libbey Bowl during concerts. Patrons with disabilities are welcome to bring trained service animals. Service animals are dogs that meet the requirements of the American Disabilities Act. Service animals must remain on a leash or in a harness at all times and rest in the seating area of the individual with a disability excluding aisles or walkways. Please note that dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the American Disabilities Act.

What about parking?
Free parking is available on streets surrounding Libbey Bowl and Libbey Park and in various public lots within a two block radius. Allow time before concerts to find parking. Handicapped parking is available on a first-come, first-served basis for vehicles displaying a DMV handicapped parking hang tag or license plate. If you need special assistance, call our box office at 805.646.2053.

When should I get there to get the best lawn seats?
We open the Bowl one hour before the start of the concert. Subscribers get in first before single ticket buyers. People often begin lining up well before then. Come early, stake out your space on the lawn, and plan to attend the pre-concert lectures given 45 minutes prior to each concert. Occasionally, rehearsals may delay the opening of the gates. Click here for more on the lawn experience >>

Can lawn buyers picnic on the lawn? 
Yes, please bring blankets to sit, relax and enjoy a meal! As far as lawn chairs, patrons who bring camp or deck chairs are placed usually on the right side of the lawn while lower beach chairs are placed on the left side as well as picnic blankets. Ushers will be available to direct patrons to the appropriate location on the lawn. Click here for more on the lawn experience >> 

Can I take pictures of the concert?
The use of cameras, audio or video recording devices are not allowed during a performance.

Please contact us if you have any other questions at 805 646 2053 or boxoffice@ojaifestival.org. Thank you! 

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